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Contact@travelglobaltours.com

Login

Sign Up

After creating an account, you'll be able to track your payment status, track the confirmation and you can also rate the tour after you finished the tour.
Username*
Password*
Confirm Password*
First Name*
Last Name*
Birth Date*
Email*
Phone*
Country*
* Creating an account means you're okay with our Terms of Service and Privacy Statement.
Please agree to all the terms and conditions before proceeding to the next step

Already a member?

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Refund Policy

General Refund Conditions

  • Refund requests must be sent in writing to contact@travelglobaltours.com.

  • Refunds (if approved) will be processed to the original payment method within 7–14 business days.

  • Certain bookings, such as peak season (20 Dec – 05 Jan), promotional offers, or non-refundable rates, are not eligible for refunds.

  • All refunds are subject to the general liabilities and limitations mentioned in our Terms & Conditions.

Cancellation & Refund Charges

In the event of cancellation of tour/travel services due to any avoidable/unavoidable reason, we must be notified in writing.

Cancellation charges will be effective from the date we receive written advice and are as follows:

  • 45 days prior to arrival: 10% of the Tour/service cost

  • 15 days prior to arrival: 25% of the Tour/service cost

  • 7 days prior to arrival: 50% of the Tour/service cost

  • 48 hours prior to arrival OR No Show: No refund

💡 Written cancellations sent on Sundays will be considered on the next working day (Monday).

Partial Refunds & Non-Refundable Items

  • If you cancel after the trip has commenced, any refund will be restricted to the amount that can be recovered from hotels, contractors, or service providers.

  • Visa fees, travel insurance, and third-party charges are strictly non-refundable.

  • For unused hotel accommodation, chartered transportation, or missed meals, we do not bear any responsibility to refund.

Force Majeure Situations

In cases of natural disasters, political unrest, or events beyond our control, we will make every effort to offer alternatives. However, refunds will depend on supplier policies and may be limited.

How to Request a Refund

To request a refund:

  1. Email contact@travelglobaltours.com with your booking details.

  2. Include the reason for cancellation.

  3. We will review and confirm eligibility as per this policy.

This Refund Policy is clear, consistent with our Terms & Conditions, and aligned with Razorpay’s compliance requirements.

By booking with us, you acknowledge that you have read and agreed to this policy.